The social sciences are at their best when they are applied to real world problems, and that's what my work is about. I work with rich empirical studies in healthcare settings, focusing on understanding the dynamics of innovation and implementation, and how these dynamics set in train processes that shape patient experience, professional practice, and health system behaviour. These are problems that matter in healthcare systems under pressure, and the social sciences can help solve them. My aim is to develop effective and useful ways of understanding these processes as elements of whole systems.